ASE Autogate

    ASE Autogate Automation Security Electrical (ASE) is one of the longest established automated security gate companies in the North of England, with a wealth of experience in planning and implementing security gate installations.

     Although based in Shipley they carry out installations throughout the whole of the Yorkshire area; a great deal of their installations are in the Leeds, Harrogate, York and North Yorkshire areas as well as Halifax and Huddersfield areas.

    The family-run company was established in 1986, and are approved installers of all major security gate suppliers.

    ASE Autogate needed a new management system when the company that developed and implemented their old accounts software went out of business. They chose SAM Software’s fullyfeatured Service and Asset Management solution, which was suitable for managing their customer service and job planning activities.

    Since SAM Service Asset Manager is built specifically (though not exclusively) for integration with Sage Accounts, ASE Autogate also ordered Sage 50 Accounts along with the SAM Service Asset Manager.

     The company trained up the relevant employees, and even updated their ageing server to cope with the new workload.

     The standard software suite SAM Solutions installed for ASE included modules for streamlining their Customer Relationship Management process, for managing stock inventory, and also for managing their assets and equipment. The package also enables ASE to cost, plan and schedule jobs.

    So ASE also overhauled their accounting procedures with the new install, allowing them to synchronise purchase and customer ordering, payroll and other accounting functions with the rest of their business.

     SAM Software Solutions even made a number of bespoke changes to the off-the-shelf product to ensure that the final implementation was exactly what ASE wanted from their brand new system.

     Stuart Woods, one of the directors of ASE Autogate, remembers: “what’s best about the new system was that SAM tied the company's everyday workflow - sales, servicing, stock control, and everything else - into the accounting processes. Previously much of the company's admin was duplicated - invoices had to be inputted twice, and there was a lot of inefficiency to what we did. In short SAM made everything easier from an accounting point of view."

    Now ASE Autogate is focusing even more on customer service as the company moves on to bigger and better things. "Since the install we are expanding more into the service and maintenance side of the business, investing month-on-month in our service and after-sales department."

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