SAM Service Management Software streamlines the management of your service department and gives a holistic view of your customers. It allows you to manage customer assets, plan maintenance jobs, provide help desk services, manage remote engineers, and resource planning. It simplifies and automates every aspect of your service department and provides a greater insight into your business. SAM helps to improve your company’s efficiency and reduces operating costs. The suite of SAM Service Management Software modules enables your engineers, technicians and administrators to resolve customer issues in a minimal amount of time, removing end-user frustration.