The Oil and Gas industry are very volatile these days, as countries look for more ecological solutions in order to save the planet. It’s a competitive environment and this has driven companies to look at more economical solutions in order to maintain and service the very expensive equipment that’s deployed on their production sites. SAM Service Asset manager is the perfect solution for managing projects, crews and jobs in different parts of the world, with its dedicated project management and asset management modules for oil and gas companies, the service operations lead to improved overall effectiveness and substantial cost reductions.
Our Oil and Gas software helps to manage several aspects of daily operations from Asset servicing and moniotoring, communicating with cclients, to invoicing a completed job. It enables the administration team to go paperless while tracking more assets and managing more maintenance contracts. There’s no need for complex systems of spreadsheets for job scheduling or recording information, as all customer, supplier, asset and job information is centralised in one place. The SAM Mobile App eliminates any requirement for job sheets it constantly informs the administration team of a job’s status, mobile workers can save the business time and money by not having to delay the handing in of timesheets and other paperwork.
Improved Customer Communication
Your administration team will be able to quickly access customer information with a detailed history of their interactions with the company, it includes customer locations, contacts, discounts, purchases and you can attach documents if necessary. You can send your customers automated email notifications about their jobs and they will be updated every time the job status changes (e.g. job assigned, traveling to a job, job completed, etc…), this keeps your customers in the loop without any extra effort from the administration team. A customer portal gives your customers permanent 24-hour access to their job information while they can create new jobs and update job information at their own leisure.
Asset Management Servicing
If you have maintenance agreements with your customers these can be managed with Oil & Gas Software. You will have a centralised database that contains all of your customer agreements with automatic email notifications to let you know when the contract is up for renewal, alongside the contracts you can access all of your customers’ assets along with their service histories, and you can add notes and attach important documents if required. Your Oil & Gas Software will plan your preventative maintenance schedules and automatically create a job to be assigned at the time of the scheduled maintenance visit.
The entire sales process is made easier with Sam’s Oil & Gas Software . New quotations are easily created in seconds and the quotation can be saved until the customer is ready to make the order, when the customer is ready the quotation can again be quickly converted into a sales order and then into an invoice. There is a similar process for purchasing and all of these transactions are automatically synchronised with your accounts software, this reduces the chance for any errors as there is no duplication of information.