Product Features

Service Asset Management Features

SAM offer a range of Sage Business Solutions for small to Medium size Businesses

SAM Service Asset Management Software streamlines the management of your service department and gives a holistic view of your customers. It allows you to manage customer assets, plan maintenance jobs, provide help desk services, manage remote engineers, and resource planning. It simplifies and automates every aspect of your service department and provides a greater insight into your business. SAM helps to improve your company’s efficiency and reduces operating costs. The suite of SAM Service Management Software modules enables your engineers, technicians and administrators to resolve customer issues in a minimal amount of time, removing end-user frustration.


CRM Software to manage your customers in Nottingham, Derby, Leicester and East Midlands

CUSTOMER MANAGEMENT (CRM)

Manage your company’s interaction with customers, increasing sales and improving customer retention.

Asset Management Software to manage your customers Assets in Nottingham, Derby, Leicester and East Midlands

ASSET MANAGEMENT SOFTWARE

Track your fixed assets, always know who the asset is allocated to, and when the asset is due back. You can also track customer assets and manage the asset’s service history.

Suppliers of Stock Control Software in Nottingham and East Midlands

STOCK CONTROL SOFTWARE

Manage your stock, know your bestselling, and most profitable product lines, know how much profit you’re making, manage your stock levels and make the right decisions about what to order.

Supplier management Software to manage your suppliers in Nottingham, Derby, Leicester and East Midlands

SUPPLIER MANAGEMENT SOFTWARE

Manage your cashflow, buy the right products from the right suppliers at the right time. Always have an up-to-date, and comprehensive view of suppliers, your spend, their performance, and risk’s

Quotations Software, Create Quotations for your customers in Nottingham, Derby, Leicester and East Midlands

QUOTATION SOFTWARE

Create quotations quickly and send to customers. You can create and send professional-looking quotes to customers in minutes.

Reporting Software for creating management reports in Nottingham, Derby, Leicester and East Midlands

REPORTING SOFTWARE

Use our reporting software to gather information and provide insights into various aspects of your business. You can create and run reports at the touch of a button, ensuring that your company’s profitability is improved.

Customer Portal Software, customers can check Jobs in Nottingham, Derby, Leicester and East Midlands

CUSTOMER PORTAL

Allow customers to login at any-time to report issues, they can also review the status of jobs that are being worked on.

Email Notification Software manage who can recice emails about Job Status in Nottingham, Derby, Leicester and East Midlands

EMAIL NOTIFICATIONS

With email notifications you can inform customers whenever a change or update has been made on reported issues or jobs that are being worked on or updated

Job Sheet Creation Software, Create Job Sheets in Nottingham, Derby, Leicester and East Midlands

JOB SHEET SOFTWARE

Whenever a job is entered onto the system a job-sheet can be automatically created from the details entered. You can assign engineers, add parts, expenses. The Job History can be seen at a glance.

Barcode and Serial Number, Scan Barcodes and Track Serial Numbers in  Nottingham, Derby, Leicester and East Midlands

BARCODE SERIAL NUMBERS

Whenever a purchase is made we interact with a barcode, but rarely do we give them much notice. Sam’s serial numbers and barcode features are used for tracing products from the manufacturer through to the end user.

Data Migration Software in Nottingham, Derby, Leicester and East Midlands

DATA MIGRATION

Use SAM’s Data migration process to move data from your spreadsheet or other applications that are currently being used by the company, ensuring that your new system is setup with your existing data and ready to use

Sage Fast Order Software Plugin for sage 50 accounts in Nottingham, Derby, Leicester and East Midlands

SAGE FAST ORDER PLUGIN

Sage 50 Fast order plugin, to quickly select a previously ordered items for reordering, or if the customer wants to order something new, you can use the search facility to find their desired product with pricing. This completely removes the need to write down or type in each order repeatedly

E-Commerce Integration Software, Nottingham, Derby, Leicester and East Midlands

ECOMMERCE INTEGRATION

Use Sam’s eCommerce and sage accounts plugin to integrate your company’s eCommerce website to your back-office accounts or inventory system. This will speed up order processing and alleviate rekeying errors

Job Scheduling Software, schedule jobs in Nottingham, Derby, Leicester and East Midlands

JOB SCHEDULING SOFTWARE

Sam’s job scheduling software ensures that you can easily manage your staff schedules from anywhere. You can drag jobs onto the desired time the assigned engineer will be instantly notified of updates to their schedule

Job Tracking Software to manage your customers Jobs in Nottingham, Derby, Leicester and East Midlands

JOB TRACKING SOFTWARE

Use Sam’s job tracking software to track the status of jobs and hours spent on individual tasks. You can check on job progress and calculate billable hours.

Sam Mobile App Software to support your customers in Nottingham, Derby, Leicester and East Midlands

SAM MOBILE APP

The SAM Mobile App expands the benefits of SAM Service Manager from your office administrators to your mobile workers. It is a portable and flexible solution designed to track and maintain service requests.

Sage Accounts Integration Software to integrate your customers accounts to Sam in Nottingham, Derby, Leicester and East Midlands

SAGE ACCOUNTS INTEGRATION

The SAM Service management application incorporates an interface into Sage 50 Accounts, delivering a seamlessly integrated front of office and back office system

Service Level Agreements Software to manage your customers Service Agreements and renewals in Nottingham, Derby, Leicester and East Midlands

SERVICE LEVEL AGREEMENT

SAM’s Service Agreements module simplifies contract management and provides a centralized repository for entitlement information.

Sales Order Processing Software to manage your customers Sales Orders in Nottingham, Derby, Leicester and East Midlands

SALES ORDER PROCESSING

The Sales orders module is a primary module within the Sam system it allows for the creation of sales orders, invoices, shipping of goods and processing of completed orders into the accounts.

Purchase Order processing Software to manage your purchase orders in Nottingham, Derby, Leicester and East Midlands

PURCHASE ORDER SOFTWARE

The purchase order module facilitate the management of purchase orders, from generating orders through to recording purchase invoices.

Job Management Software to manage your customers jobs in Nottingham, Derby, Leicester and East Midlands

JOB MANAGEMENT SOFTWARE

The SAM jobs management module is the home of all your job management activities, it combines with modules to streamline the day to day operations of your business.

Job Costing Software to cost jobs in Nottingham, Derby, Leicester and East Midlands

JOB COSTING SOFTWARE

Create sales orders, quotations, jobs for potential or existing customers, then if they want to proceed with the order, you can quickly process the order.

Booking and scheduling software to manage and schedule dengineers diaries in Nottingham, Derby, Leicester and East Midlands

BOOKINGS DIARY SOFTWARE

Use Sam’s bookings diary to exchange information between the administration team, mobile workers and management.

Service Asset Management Software Blog



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Contact Sam Software

t: +44 (0) 115 8475210

e: Sam Software

46- 48 Alfreton Road

Nottingham NG7 3NN

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