IT Support Services

IT Support Services

It’s important to find the right Support company that will appreciate and works well with your team. We believe that we’re different from most and that’s why we aim to become your Trusted Technology Partner.

Downtime caused by software, hardware, or networking issues is detrimental to your business’s ability to achieve its goals. This can be prevented with the forethought and planning of having a support contact with SAM Software Solutions.

Our Credibility

You can be sure that when a problem occurs, we will be there to resolve your issue with minimal disruption to your day-to-day activities.

There are many benefits of choosing SAM Software Solutions for your Support:

  • Our target response times are amongst the best in the region
  • Most issues can be resolved with remote support, causing minimum disruption to your business
  • We provide a forum where new support information is posted and users can discuss issues with each other and with our team
  • Where required, we guarantee that a qualified, reliable engineer will call your premises within the given timescales
  • We provide a customer portal to enable you to access support information online

High Quality Consultancy

Since 1995, SAM Software Solutions (formerly Hunter Systems) have been meeting our customer’s needs with the best products from our wide range of IT solutions. Our services are efficient, reliable, and user-friendly, designed to make your company more productive and profitable.

Our pledge is to:

  • Keep you fully involved at every stage of the development process
  • Give advice from highly skilled consultants
  • Deliver your new solution on budget and on time
  • Provide full training to all your staff

Support Services Overview

SAM Software Solutions offers comprehensive IT support services to small and medium-sized businesses in Nottinghamshire and the East Midlands. Our services include Hardware Support, Software Support, and Training. Additionally, we are an accredited Sage developer with solutions that fully integrate with the Sage 50 Accounts package.  We provide unlimited remote support and advanced support options for on-site visits. Our experienced engineers help businesses improve their processes to deliver projects in a timely manner. SAM Software Solutions has been a leading IT services company since 1995.
Customer Services

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