At SAM Software Solutions we understand the complexity of your business processes and how frustrating it can be if those systems fail to work in a timely manner.
That’s why when you call our support desk, you will generally always speak directly to a support consultant on your first call.
Our support centre is available to customers that have a current Support Agreement, and are provided with a Support Agreement Number which must be quoted in all correspondence or telephone communication with the Support Centre.
Our Customer Support services utilise highly skilled engineers who provide assistance in resolving even the most difficult software issues Sage 50 and other software products.
If you are using our Sam Service Manager addon for Sage 50 then additions features below are available:
Downtime caused by software, hardware, or networking issues can prove disastrous for your business.
Don’t risk the consequences – take out a Support Agreement with SAM and you can rest assured that if a problem occurs, we will strive to resolve it in the shortest possible time.
You will need to quote your Support Agreement number in all correspondence, so please have this to hand before calling us, and remember to include it in e-mails or letters. When reporting a fault or problem, please give as many details as possible to help us diagnose and rectify the issue in the shortest possible time;
For software problems, please tell us the exact version number that you are using.
You can contact the SAM Software Support Centre by visiting our Contact Us page or calling +44 (0) 115 8475210
Just let us know your product of interest and we will get back to to shortly!