Software Support

Software Support Services

Software Developer

At SAM Software Solutions, our software support services are efficient, reliable, and user-friendly. They are designed to help your company operate efficiently. Moreover, our engineers are experts who understand the importance of maintaining your software once your solution has been implemented.

They are accustomed to supporting legacy systems or software products that have been developed and implemented by other vendors. Additionally, the scope of software support services we provide depends on your needs.

To provide effective technical support , we store source code and keep every project documentation, and metrics up-to-date.

Cloud Computing
Cloud Storage

Given the variety of changes and actions that occur within organizations, we have worked on numerous interesting IT projects. Our experience encompasses equipment installation, managing office relocations, and developing bespoke software. Additionally, our Sales Consultants can assist you with planning your next IT project.

Vendor Management

We use RMM software (Remote Monitoring & Management) to deliver maintenance and repair work on servers, desktops, and mobile devices. We also manage other endpoints via the Internet. This allows us to monitor and manage your infrastructure remotely without sending an engineer onsite.

licence management

We help our clients organise their IT to align with their broader strategic goals. This helps them save money and rely on their technology. We assist with managing software license renewals and upgrades so that you can focus on what you do best.

We provide comprehensive assistance including remote troubleshooting, installation guidance, and basic usability support. Our remote troubleshooting services are facilitated through telephone communication and advanced remote management software.

We offer a diverse range of software solutions tailored to address various issues, including backups, viruses, malware, and the installation of Microsoft Office Products. Our expertise extends to resolving network connection issues and troubleshooting desktop applications.

saM:Your technology partner

If things do go wrong, our expert team is there to guide and support you. Ensuring your systems are back online in a timely manner.

We help our clients to organise their IT to align with their broader strategic goals. This helps to save money and enables them to rely on their technology. We also help to manage your software license renewals and software upgrades. Ensuring that you focus on what you do best.

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