Software Support

Software Support Services

At SAM Software Solutions, our software support services are efficient, reliable, and user-friendly. They are designed to help your company operate efficiently. Our engineers are experts who understand the importance of maintaining your software once your solution has been implemented. 

They are used to supporting legacy systems or software products that have been developed and implemented by other vendors. The scope of software support services we provide depends on your needs. 

Software Developer

To provide effective technical support , we store source code and keep every project documentation, and metrics up-to-date.

Cloud Computing
Cloud Storage

With the variety of changes and actions that occur within organisations, we have worked on numerous interesting IT projects. Our experience includes equipment installation, managing office relocations, and developing bespoke software. Our Sales Consultants can assist you with planning your next IT project.

Vendor Management

We use RMM software (Remote Monitoring & Management) to deliver maintenance and repair work on servers, desktops, mobile devices, and other endpoints via the Internet. This allows us to monitor and manage your infrastructure remotely without sending an engineer onsite.

licence management

We help our clients organise their IT to align with their broader strategic goals. This helps them save money and rely on their technology. We assist with managing software license renewals and upgrades so that you can focus on what you do best.

We can help with remote troubleshooting, installation, and basic usability assistance. Our remote troubleshooting capabilities may be delivered via telephone and remote management software. We offer a range of software solutions for all kinds of issues, ranging from backups, viruses, and malware to installing Microsoft Office Products. We also specialise in dealing with network connection problems, as well as troubleshooting desktop applications.

saM:Your technology partner

If things do go wrong, our expert team is there to guide and support you, ensuring your systems are back online in a timely manner.
We help our clients to organise their IT to align with their broader strategic goals, this helps them to save money and enables them to rely on their technology. We help to manage your software license renewals and software upgrades, so that you and focus on what you do best.

Email your Enquiry:  info@samsoftware.com or use our Contact Form.

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