Go paperless with the jobs module, move on from complicated systems of spreadsheets.
Maintain a strong relationship with your customers’ assets and record detailed information.
Maintain a list of products within SAM and ensure easy accessibility.
Save time and cease the duplication of information with accounts integration.
"Efficiency is doing the right thing, effectiveness is doing the right things"
We are a leading software development agency based in Nottingham. we specialise in customising Sage packages to meet customers business needs. The company also developes its own solutions that intyerfaces with Sage packages.
Customers who have purchased a support agreement are provided with an agreement number which must be quoted in all communications with the Support Centre
Service Asset Manager (SAM) is service management software solution that was designed to improve productivity and efficiency across your daily business operations, it enables businesses to go paperless and to streamline several of their repetitive processes through automation and with real-time information about their ongoing day to day activities.
SAM is packed with several useful features that help to provide a permanent link between your customers, administration team and mobile workers. Customers can have 24 hour access and log jobs though the customer portal, the administration team can go paperless and use SAM to automate several of their daily activities across several areas of the business, and mobile workers can use the SAM Mobile App to receive job information and send real-time job updates to customers and the administration team.
SAM can be used by several industry sectors and is not limited to service providers as there are several features that can benefit other business types. Our main aim is to improve and streamline your business processes enabling you to thrive in an ever changing business environment. SAM helps you to connect your businesses departments together in one place, there is no need for the double entry of information, routine phone calls or unnecessary travel as these are just some of the benefits of this software solution. Our development team are constantly improving the software and SAM subscribers will always receive the latest updates.
SAM Software Solutions has more than two decades of experience in meeting our clients needs with a variety bespoke cost saving software solutions. If your business is ready to boost productivity, the best way to visualise your future potential with service management software is with an online demonstration, One of our sales consultants will perform a needs analysis to find out exactly how you can benefit from SAM. Feel free to call us on 0115 847 5210 if you have any queries or questions, or you can leave us a message and we will promptly respond.