Business Software Solutions

Service Management

SAM Service Manager ensures that organisations get a holistic view of their customers, allowing them to respond to their customers' needs quickly and professionally. Using Sam service manager helps to improves organisational discipline, builds customer loyalty and ensures your business generate more income.

Manage Jobs

SAM Service Manager keeps a list of all jobs entered onto the system, details of that job appears in the jobs scheduler and in the mobile application against the assigned engineer. The jobs overview screen uses a traffic light system to indicate the status of a job, red for new jobs, amber for in progress jobs and green for completed jobs.

Remote Engineers

Remote engineers can use the mobile application on their iphone or android device, the application is designed for providing service personnel with a central, portable and flexible solution for tracking and maintaining service requests, job status, job updates, customer addresses, contact information, and stock / job parts usage.

Invoice Jobs

 When jobs are completed, the engineering charges and all parts used on the job can be invoiced at the touch of a button, then automatically updated in Sage 50 accounts if required.

Stock Control Software

Complete stock control and inventory management is crucial to fulfilling your customers’ requirements efficiently and on time. Whatever products your business sells, total product visibility is essential throughout the company. By managing stock levels and inventory it ensures that product overstocking or shortages never occurs, overhead costs are controlled.

Customer Satisfaction

You can process a quotation to a sales order quickly and efficiently, promote better customer satisfaction, manage business growth and generate repeat business.

Order Processing

SAM stock control and Inventory management software is competitively priced, this is a truly cost effective software solution for companies looking to improve workflow and productivity in the work place. The software contains all the required features to properly manage stock and control inventory in your business.

Barcodes

Scan barcodes when adding new items, picking items for shipping or moving items in the warehouse; check Stock Availability, pick your quantity and add to a sales order with one click;

Enterprise Resource Planning (ERP)

The SAM ERP Solution ensures that organisations get a 360 degree view of their customer's activity, allowing them to respond quickly and professionally. The customer module (CRM) includes: Sales, Purchasing, Financials and manufacturing information all within a single management system.

Order Management

The sales team creates a sales order and a Product Build is required, this process automatically creates a Job on the system which can be processed by the production team.

Scheduling

The Job Scheduling module gives you the flexibility to effectively manage any type of manufacturing, assembly, repair, or work activity.

Sales Orders Invoicing

 When jobs are completed, the engineering charges and all parts used on the job can be invoiced at the touch of a button, then automatically updated in Sage 50 accounts if required.