Neville Hunter

In an era marked by digital transformation and heightened consumer expectations, the hospitality industry is undergoing a profound shift. Traditional payment and ordering methods are giving way to innovative technologies that prioritize convenience, efficiency, and customer empowerment. Among these advancements, ‘pay at table’ and self-service mobile apps are emerging as game-changers, offering a host of benefits for both businesses and patrons alike. Let’s delve into the transformative power of these technologies and how they’re reshaping the landscape of hospitality.  …

In today’s fast-paced world, technology continues to revolutionize every aspect of our lives, including the way we dine and experience hospitality. One of the most significant innovations in the restaurant industry is the advent of self-service kiosks. These sleek, user-friendly terminals are transforming the dining experience for both customers and businesses alike. In this blog, we’ll delve into the myriad benefits that self-service kiosks offer to restaurants and hospitality businesses. Enhanced Customer Experience   Self-service kiosks empower customers to take…

In today’s fast-paced hospitality and retail landscape, staying ahead of the curve is essential for businesses to thrive. One of the key components of modern business operations is Electronic Point of Sale (EPOS) technology. EPOS systems streamline transactions, manage inventory, and provide valuable insights into customer behaviour. But, to fully leverage the power of EPOS systems, integrating card machines is crucial. Here are five reasons why card machine integrations are indispensable for EPOS technology: Seamless Transactions   Integrating card machines…

As we step into the culinary landscape of 2024, it’s evident that the restaurant industry continues to evolve, driven by a blend of technological advancements, changing consumer behaviours, and a growing emphasis on sustainability. In this blog post, we’ll delve into some of the prominent restaurant trends shaping the dining experience in 2024. Navigating Economic Challenges: The economy has always been a significant factor influencing consumer spending habits, and in 2024, the aftermath of economic downturns has left its mark.…

EPoS technology is designed to be easy to understand (staff can be fully trained in less than 20 minutes), simple to use (fast sales operations) and they are packed with useful innovations that revolutionise the hospitality and retail environment. Operator management, promotions, and customer loyalty schemes are enhanced with software applications that allow your staff works efficiently while boosting productivity and profits. Here are six examples of how our EPOS systems will revolutionise your business, reduce costs and increase sales:…

10 Hospitality Trends for 2023 After a year of eased restrictions, there has been a slow recovery for the UK hospitality sector. There is expected to be more growth in 2023 with the hospitality sector acting as a key driver for the UK economy. The COVID restrictions brought a lot of change to the sector and the wider economy as a whole, with some areas like mental health awareness and sustainability taking greater importance. Here are 10 of the latest…

Point of Sale technology has the ability to transform your hospitality business. It allows you to gather data and information, to highlight trends and can make your hospitality business more profitable and efficient. Here are 5 benefits of point of sale (POS) technology for UK businesses: Increased Efficiency – POS technology streamlines and automates many of the manual processes involved in sales transactions, improving efficiency and reducing the risk of human error. Improved Data Collection and Analysis – POS systems…

As the retail and hospitality sectors recover from Brexit and the covid restrictions self-service kiosks are becoming increasingly popular, they offer a range of benefits for both customers and business owners. Here are some of the key advantages of using self-service kiosks: Increased Efficiency and Speed – Self-service kiosks allow customers to quickly and easily complete tasks without having to wait in line or interact with staff. This not only saves time for customers, but also frees up staff to focus…

The importance of mental health and wellness is becoming increasingly recognized in the UK hospitality sector, as both staff and customers benefit from a focus on these issues. From reducing stress and burnout among employees to improving customer experiences and loyalty, the benefits of increased focus on mental health and wellness are far-reaching and significant. Here are just a few of the benefits of increased focus on mental health and wellness in the UK hospitality sector:   Improved Employee Well-being…

The UK hospitality sector is constantly evolving and businesses need to keep up with changing customer expectations. One trend that’s growing in popularity is the use of alternative payment methods, which provide customers with greater convenience and flexibility when making purchases. By embracing alternative payment methods, businesses in the UK hospitality sector can reap a number of benefits that can help them attract and retain customers, improve their bottom line, and stay ahead of the competition. Here are just a…