We truly are in the age of technological innovation and digital transformation and the UK’s leading organisations in both the public and private sectors all embrace this change to stay ahead of their competitors. Service Management Software enables organisations of all sizes to benefit from new technology and improve their service delivery, increase productivity and ultimately their profitability. Users of Service Management Software will benefit from a variety of features, these include asset management, job management, stock control, financial documentation and many, many more.
Here are five reasons why investing in Service Management Software will be beneficial for your business:
Our Service Asset Manager platform is a one-stop-shop for all aspects of your service business processes. It brings together all of your departments allowing your teams to communicate instantly, transmitting information from your back office to your workshop, to your mobile field workers all in the click of a button or a swipe of your android or iPhone.
Bringing all of this information together enables your teams to work closely no matter where they are located, this helps your business to act on data collected in real-time, no need to wait for a team meeting or communicating over the phone.
For your business to continue to grow it is essential to save time and focus your energy on the important tasks. Forms, spreadsheets, and simple databases are useful tools to collect and share information but as the workload increases, they become cumbersome and are not designed specifically for service providers. Our solution is designed to eliminate paperwork and save time allowing you to increase service levels and divert energy from administration to winning more business.
Improve Customer Experience
Automating your business processes can only have a positive effect on your service delivery. In a fast-paced environment, there can be many changes that occur throughout the day, this can have an impact on the customers’ perception of your business. When all departments of your business have up to date information there is less of a chance of any inconsistencies or simple mistakes influencing the customers’ experience.
Make Better Decisions
In a competitive market, it is essential to be one step ahead of your competitors. Service Asset Manager encourages better decision making in several ways, you will have a holistic view of your clients and their assets, your stock inventory across multiple locations, and you will be able to manage many aspects of your job scheduling. Also, the reporting feature will enable you to measure company performance over time, allowing to make better choices based on tangible information.
Sage accounting software is one of the most widely used accounting solutions in the UK. Sage 50 can be used to manage your accounts, stock, suppliers and your customers, ideal for running a small business. However, Sage 50 is designed to be used by a few people and is not scalable, with more than a few it can become slow and cumbersome. Also, after your company starts to grow you may start to work from multiple locations, require batch/serial number tracking or want to have an unlimited Bill of Materials. Service Asset Manager enhances Sage 50 to include these benefits and many more. It fully integrates, allowing your business to grow without having to upgrade to Sage 200 which requires a much larger investment.
Service Asset Manager
Service Asset Manager is Field Service Management Software designed by Sam Software Solutions Ltd. Visit our website to find out what our service management software can do for your business. Also, you can call us on 0115 847 5210 or email [email protected] if you would like to start your monthly subscription.