The HVAC sector is growing and competitive with continued growth expected over the coming years. With high numbers of installations, services and repairs to be completed daily, managing this process can be complex and time-consuming. Also, HVAC company’s must comply with government regulations, like SFG20 or CP12, this leads their skilled technicians to require job sheets and other forms to be completed in order to sign off their finished jobs. Along with keeping track of an increasing number of service level agreements, running a successful HVAC company requires a lot of administration in addition to a high level of technical knowledge.
Using technology can help HVAC companies to streamline their service delivery and to become more productive and efficient. With HVAC software companies can go paperless and make job scheduling completely digital, this saves time and reduces the chances of human error, which will reduce the number of callbacks. When combined with the SAM Mobile App, mobile engineers have no need to visit the office to pick up or drop off jobs sheets which saves time and resources, also, service level agreements can be managed using HVAC software, with email notifications sent to remind you of any upcoming contract renewals.
Job Scheduling Software
With our HVAC software you can make job scheduling a much quicker and simpler process. With all of your job, customer and mobile engineer details in one place your administration team has everything they need at their fingertips, they can create, edit and assign jobs for your mobile engineers and when used with the SAM Mobile App there is a seamless link as all jobs are instantly sent to the app when the engineer completes the job they can take the customers digital signature it is instantly sent back to the office.
Planned Preventative Maintenance (PPM) Software
Part of the job scheduling process is factoring in the PPM visits alongside the day to day service requests that both require the same level of attention. HVAC software can plan your PPM schedules for the duration of each contract, schedules can be created for new or existing contracts, and when it is time for the maintenance visit, a new job is created ready to assigned by the administration team.
SAM Mobile App
The SAM Mobile App works in combination with HVAC software, it gives management and the administration team accurate information about job activities with instant status updates on a job’s progress. Mobile engineers can use the SAM Mobile App to accept and update a job’s status, this includes taking a digital signature from the customer upon completion. Also, it increases a mobile engineer’s productivity as they never need to drop off completed job sheets giving them time to complete another job. All of the forms required to comply with government regulations can be uploaded to the app and completed digitally helping your office to go paperless.